We're here to help!

When bad weather or natural disasters happen, your safety and well-being are our top concerns. We're here to make sure you can get the help you need.

Disaster assistance programs and community resources

Federal disaster relief help is available for those affected. Visit DisasterAssistance.gov to learn about applying and what is available to you.

State disaster relief is also available. Visit <website name/link> for more details.

If you cannot get a medication at your regular pharmacy, you can get it at a different location by:

Going to the same pharmacy chain (same pharmacy name) in another location.
Bringing your prescription container to a new pharmacy (different pharmacy name).
Asking your doctor to contact a new pharmacy.
Asking a new pharmacy to contact your regular pharmacy to transfer your prescription (if your regular pharmacy is open).

For medical guidance at any time, call our 24-hour Nurse Advice Line:

English: (888) 275-8750
Spanish: (866) 648-3537
(TTY/TDD: 711)

Our nurses are here to answer your health questions.

During emergencies, it may be hard to visit a doctor in person.
Ask your doctor if you can make a virtual appointment.

Molina members can use Teladoc Health for virtual health appointments, including licensed therapists and psychiatrists.

We're here for you every step of the way. If you need help with your medical care, medication or supplies, don't hesitate to reach out!

Medicaid - (855) 687-7861, Monday through Friday, 8 a.m. to 5 p.m.

Molina Medicare - (833) 306-3394, 7 days a week, 8 a.m. to 8 p.m.

Molina Dual Options - (877) 901-8181, Monday through Friday, 8 a.m. to 8 p.m.

Marketplace (833) 644-1623, Monday through Friday, 8 a.m. to 6 p.m., local time

TTY/TDD: 711