FAQs

faq
Q. How do I change my primary care provider (PCP)?

A. There are two ways you can change your PCP.
1. Go to www.mymolina.com and follow the instructions. If you have not registered for MyMolina yet, you can do it online today.
2. You can also call Member Services.

Q. What drugs are covered? Are my drugs covered?

A. To find out what drugs are covered under your plan, view the Molina Healthcare Drug List (Formulary) for your plan in “What’s Covered”.

Q. How do I find out if a health care service or benefit is covered?

A. Got to “What’s Covered” to find out about your benefits and services. You can also call Member Services.

Q. How can I get Molina Healthcare material translated in my preferred language?

A. If you need your health plan information in a different language or format, call Member Services.

Q. What kind of transportation do I get? I need help with transportation.

A. Go to “What’s Covered” and you will find information about transportation under “Services”. You can also call Member Services.

Q. How do I keep my information up-to-date?

A. Let Molina Healthcare and your county caseworker know if there is any update to your address, phone number, email address, other insurance coverage or if you are pregnant or have a newborn baby. Visit www.MyMolina.com to update your information or call Member Services.