Your Member Identification (ID) Card

When you become a member, you get a Member Identification (ID) Card in the mail from Molina Healthcare.
Please check your Member ID Card to make sure the information is correct. It has this information on it:
- Your name
- Your member identification number (ID#)
- Your date of birth (DOB)
- Your primary care provider’s name (physician)
- Your primary care provider’s office phone number (physician phone)
- Molina Healthcare’s 24-hour Nurse Advice Line toll-free number for English and Spanish speaking members
- Toll-free numbers for:
- Prescription-related questions and the identifier for Molina Healthcare’s prescription benefit
- Hospitals to notify Molina Healthcare of admissions for members
- Emergency rooms to notify Molina Healthcare of emergency room admissions for our members
Be sure to carry your Member ID Card with you at all times:
- It is used by health care providers, such as your physician, pharmacist and hospital to determine if you are eligible for services through Molina Healthcare
- You must show it every time you get health care
- If you lose your Member ID Card, you can get a new one this way:
- Go to www.mymolina.com and print a temporary Member ID Card
- Go to www.mymolina.com and ask to have a new card sent to you
- Call Member Services at (800) 642-4168, or for hearing imparied TTY/Ohio Relay, please call (800) 750-0750 or 7-1-1