Your Member Handbook
- About your health plan.
- About Medicaid services and supplies covered by Molina MyCare Ohio Medicaid.
- How to get the services you need, including special health care needs.
- How to contact us.
- Your rights and responsibilities as a member.
Read your Member Handbook here: Molina MyCare Ohio Medicaid Handbook
To ask for a printed copy of your Member Handbook, call Member Services.
Other Member Information
Molina mailed you new member materials when you joined our plan. These materials arrived with your Molina MyCare Ohio Medicaid member identification (ID) card.
Read the Quick Guide for a summary of plan information.
To ask for a printed copy of these documents, call Member Services.
Molina MyCare Ohio Medicaid Quick Guide
Molina MyCare Ohio Medicaid New Member Letter (coming soon)
Molina MyCare Ohio Medicaid Director’s Welcome Letter
Molina MyCare Ohio Medicaid Advance Directives Information
Molina MyCare Ohio Medicaid Notice of Privacy Practices
Molina MyCare Ohio Medicaid Nondiscrimination Notice and Language Services (coming soon)
Need this information in a different language or format?
Molina can send you this information in the language or format you need. We can also help you understand this information over the phone, in English or in other languages. Call Molina MyCare Ohio Medicaid Member Services to ask for help.
Member Services
Call Molina MyCare Ohio Medicaid Member Services at (855) 687-7862. For hearing impaired TTY/Ohio Relay, call (800) 750-0750 or 711. Call us Monday to Friday from 8 a.m. to 8 p.m. local time.
*Printed copies of information posted on our website are available upon request.
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