Quality Improvement Program

Doctor and patient

​Molina Healthcare wants our members and their families to receive the best care.

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HEDIS®

Father and Daughter

​Molina Healthcare uses the Healthcare Effectiveness Data and Information Set (HEDIS®) tool each year as a way to measure quality.​

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CAHPS®

Girl and Doctor

CAHPS® surveys are used by a non-profit group that wants to improve health care quality.​​​​

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Patient Safety Program

Two Women

​We want our members and their families to be safe and healthy.

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New Technology

Girl with doctor

We look at new types of services and we look at new ways to provide those services.​

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Member Rights & Responsibilities

Doctor and Patient Talking

Find out what rights and responsibilities you have as a member.​

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Grievance & Appeals

Mother, Father and young son smiling

You have the right to file a grievance (complaint) or appeal.​

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Fraud

Two Friends Walking

​Molina Healthcare seeks to uphold high ethical standards for health care benefits and services to its members.

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