FAQs

Q. How do I find a behavioral health provider for mental health and drug and alcohol treatment services? 
A. Go to Find a Provider or call Member Services.

Q. How do I find out if a behavioral health service or benefit is covered?
A. Select your health plan and it will take you step-by-step through the information, starting with “What’s Covered”. You can also call Member Services.

Q. How can I get Molina Healthcare material translated in my preferred language?
A. If you need your health plan information in a different language or format, call Member Services.

Q. What kind of transportation do I get? I need help with transportation.
A. Go to What's Covered to find out what transportation services are covered. You can also call Member Services.

You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.