Contact Us
Our Member Services representatives are available Monday to Friday*, from 7:30 a.m. - 6:30 p.m.
Member Services: (800) 869-7165
Please call if you have questions about your benefits
Member Retention: (866) 916-0916
Please call if you need assistance renewing your membership
My Molina Technical Support: (866) 449-6848
Please call if you need help with My Molina
(For the deaf and hard of hearing, please call TTY/TDD: 711)
Molina Healthcare of Washington, Inc.
PO Box 4004
Bothell, Washington 98041-4004
IMC/BHSO members: Click here to learn more about Crisis Services
*In 2026, Molina Offices are closed on:
January 1 - New Year's Day
January 19 - Martin Luther King Jr. Day
May 25 - Memorial Day
July 3 - Independence Day Observed
September 7 - Labor Day
November 26 - Thanksgiving
November 27 - Day after Thanksgiving
December 24 - Christmas Eve (offices close at noon)
December 25 - Christmas
December 31 - New Year's Eve (offices close at noon)