What happens after I enroll in Senior Whole Health of New York?

Once you’re enrolled, you will receive a welcome call from us. During this call, you can expect to:

  • Learn more about what your care manager does for you
  • Share more about your health goals
  • Learn more about what you may need from us (e.g. transportation)
  • Learn more about your health, including vision and hearing
  • Create your person-centered care plan with your care manager
  • Get answers to your questions

You’ll receive a new member packet and your ID card in the mail shortly after enrollment.