Enroll Now!

Call 1-877-353-0188 (TTY/TDD: 711).

When you call, a Senior Whole Health representative will:

  • Speak with you confidentially about your health care needs
  • Explain how our plan works and help you determine if it’s a good fit for you
  • Answer any questions you may have about the plan

Once you’re ready, we’ll put you in contact with New York Medicaid Choice and set up a nurse evaluation and offer a plan of care. If you have not been in a long term care plan for 45 days or longer, or you want to join a Medicaid-approved long term care plan for the first time, you will also need to have a Conflict-Free Evaluation and Enrollment Center (CFEEC) evaluation. For more information about CFEEC, please visit the New York State Medicaid program’s CFEEC website.

The nurse assessor will develop a plan of care based on your in-home assessment of your needs. Once you review and accept your plan of care, you are enrolled in the plan.

You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.