Transportation

transport

The Medical Transportation Program gives free rides to the doctor, dentist or other covered services. This is for patients with Medicaid with no way to get transportation.

Non-emergency transportation
This can be for lab services, x-rays or therapies. You need prior approval.

  • You need to schedule an appointment ahead of time
  • Wheelchair accessible rides can be provided

Emergency transportation
Call 911 if you need emergency transportation.

Member Handbook
It tells you what you need to know about the STAR Program. You may get value-added services in your area. Read here.

How do members get care?
Contact the Medical Transportation Program in your area:

Dallas Service Area
To schedule a ride: (855) 687-3255

El Paso, Hidalgo and Bexar Service Areas
To schedule a ride: (877) 633-8747

Harris and Jefferson Service Areas
To schedule a ride: (855) 687-4786