The CAHPS® (Consumer Assessment of Healthcare Providers and Systems) survey is maintained by National Committee for Quality Assurance (NCQA). The survey is done each year. It checks how happy members are with the health plan. It also records the member’s feelings about the service received from their providers.

Detailed results can be found by clicking below:

CAHPS Annual Trends

If you have any questions or would like additional information about CAHPS® please contact Member Services (866) 449-6849.


 Adobe Acrobat Reader is required to view the file(s) above. Download a free version.

*You may request printed copies of all content posted on our website.