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Members

Long-Term Services and Supports

Doctor checking patients heartbeat

Long-term services and supports (LTSS) are health care, acute and long-term services. They are services that help you gain improvement with a medical condition that does not go away quickly. Please see the Benefits at a Glance matrix for acute and long-term services.

Member Handbook
It tells you what you need to know about your STAR+PLUS Program. You may get value-added services in your area. Read here.

How do members get care?
Call Member Services toll free at (866) 449-6849. We are open Monday to Friday from 8:00 a.m. – 5:00 p.m. except on holidays. We have representatives that are ready to help you in English and Spanish. We have an interpreter service that can help with any other language.

You can also ask for the Member Handbook in other forms. They include audio, large print, Braille and other languages. ​

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This information is for Doctors and
Health Care Professionals only.

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