Behavioral Health & Substance Abuse Services

What’s covered

Molina Healthcare covers behavioral health services and treatment for substance abuse. You can get services or receive treatment from providers in our network.

We cover behavioral health services, such as:

  • Mental health assessments
  • Psychological evaluations
  • Treatment plan (development, review and modification)
  • Case management
  • Crisis intervention
  • Mental health intensive outpatient care
  • Rehabilitation
  • Psychotropic medication administration, monitoring and training
  • Therapy/counseling
  • Day treatment services
  • Detox services (medically monitored or medically managed)
  • Ancillary psychiatric diagnosed services


Members 20 years of age and younger can also get Mobile Crisis Response Services. These services are similar to those covered through the state of Illinois’ Screening, Assessment and Support Services (SASS) program. Any child or youth in a mental health crisis who may need inpatient hospitalization should get a mobile crisis screening. To request a mobile screening for a child or youth in crisis, call our Behavioral Health Crisis Line. It is available 24 hours a day, 7 days a week.

24-Hour Behavioral Health Crisis Line

Members can call Molina Healthcare's Behavioral Health Crisis Line 24 hours a day, 365 days a year. The service connects you to a qualified nurse who can speak to you in your language.

English: (888) 275-8750
Spanish: (866) 648-3537
TTY for Deaf and Hard of Hearing: (866) 735-2929 

Member Handbook

It tells you what you need to know about your Molina Healthcare Family Health Plan. Member Handbook

How do members get care?

Call Member Services at (855) 687-7861 if you need behavioral health or substance abuse services. If you have a behavioral health crisis, call our Behavioral Health Crisis Line at (888) 275-8750. We can help you get the care you need.