The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey is maintained by National Committee for Quality Assurance (NCQA). The survey is once a year. It measures how happy members are with the health plan and the service received from their practitioners.

Detailed results can be found by clicking below:

CAHPS® Annual Trends

If you have any questions or would like additional information about CAHPS® please contact Katy Pakula, Director of Health Plan Quality Improvement at 1-888-562-5442 ext.162049.

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CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality(AHRQ).