CAHPS® Results
Molina Dual Options Medicare-Medicaid Plan CAHPS® Annual Results.
Molina Dual Options’ scores for the past two years are below. You can see how Molina Dual Options performs compared to our target goal.
|
Measure |
2023 Rate |
2023 Goal |
2024 Rate |
2024 Goal |
|
Getting Care Quickly |
81 |
78 |
83 |
84 |
|
Getting Needed Care |
82 |
81 |
80 |
82 |
|
Coordination of Care |
87 |
86 |
NA |
87 |
|
Customer Service |
90 |
90 |
88 |
91 |
|
Rating of Health Plan |
86 |
88 |
84 |
88 |
|
Rating of All Health Care |
86 |
87 |
NA |
87 |
|
Getting Needed Prescription Drugs |
89 |
90 |
89 |
90 |
|
Rating of Drug Plan |
89 |
87 |
87 |
87 |
|
Annual Flu Vaccine |
57 |
74 |
55 |
71 |
Molina Dual Options Medicare-Medicaid Plan is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees.
You can get this document for free in other formats, such as large print, braille, or audio. Call (877) 901-8181, TTY: 711, Monday – Friday, 8 a.m. to 8 p.m. local time. The call is free.
NA = Not Available Due to Small Denominator
H8046_25_8188_ILMMPHCRates Accepted