CAHPS® Results
Molina Dual Options Medicare-Medicaid Plan CAHPS® Annual Results.
Molina Dual Options’ scores for the past two years are below. You can see how Molina Dual Options performs compared to our target goal.
|
Measure |
2021 |
2022 |
Goal |
|
Getting Care Quickly |
85 |
79 |
78 |
|
Getting Needed Care |
86 |
85 |
82 |
|
Coordination of Care |
92 |
NA |
86 |
|
Customer Service |
90 |
93 |
91 |
|
Rating of Health Plan |
89 |
86 |
88 |
|
Rating of All Health Care |
92 |
NA |
87 |
|
Getting Needed Prescription Drugs |
NA |
NA |
91 |
|
Rating of Drug Plan |
89 |
86 |
87 |
|
Annual Flu Vaccine |
66 |
61 |
75 |
For STAR ratings, please visit Medicare Plan Finder or CMS.gov.
Molina Dual Options Medicare-Medicaid Plan is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees.
You can get this document for free in other formats, such as large print, braille, or audio. Call (877) 901-8181, TTY: 711, Monday – Friday, 8 a.m. to 8 p.m., local time. The call is free.
Molina Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ethnicity, national origin, religion, gender, sex, age, mental or physical disability, health status, receipt of healthcare, claims experience, medical history, genetic information, evidence of insurability, geographic location.
NA = Not Available Due to Small Denominator
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate
H8046_23_1583_ILMMPCAHPSRates