Your Member Identification (ID) Card


When you become a Member, you get a Member ID Card in the mail from Molina Healthcare.

Please check your Member ID Card to make sure the information is correct. It provides:

  • Your name
  • Your date of birth (DOB)
  • Your Molina Healthcare Member identification number (ID#)
  • Your primary care provider’s (PCP) name
  • Your PCP office phone number
  • Additional information:
    • Member Services Department phone number
    • Molina Healthcare’s 24-hour Nurse Advice Line toll-free number
    • Authorization Department (for your provider) phone number
    • Claims Address (for your provider)
    • The identifiers for Molina Healthcare’s prescription benefit

Be sure to carry your Member ID Card with you at all times

  • It is used by health care providers, such as your provider, pharmacist and hospital to determine if you are eligible for services through Molina Healthcare.
  • You must show it every time you get health care.
  • If you lose your Member ID Card, you can get a new one this way:
    • Go to My Molina and print a temporary Member ID Card.
    • Go to My Molina and ask to have a new card sent to you.
    • Call Molina Healthcare Member Services at (855) 687-7861.