Contact Us

Senior Whole Health of New York (SWH of NY) Member Services

Thank you for being a member of SWH of NY. We will do all we can to help you with your health care needs. If this is an emergency situation, you should do one of the following: Call 911, go directly to an emergency room, or call your doctor or therapist for help. To speak to a nurse 24/7, please call us at 
1-877-353-0185 (TTY/TDD: 711).

Senior Whole Health of New York
15 MetroTech Center, 11th Floor
Brooklyn, New York 11201

Member Services
1-877-353-0185 (TTY/TDD: 711)
Monday through Friday, 8 a.m. to 8 p.m.

Dental (DentaQuest)

Superior Customer Service Department (Vision)
(877) 235-5317

Main Business Fax

Fraud Waste and Abuse AlertLine
Online address to report:
Provider Services
Providers can call 1-877-353-9819 Monday through Friday from 9 a.m. to 5 p.m. Members should call Member Services with any questions.