Contact Us

Senior Whole Health

15 MetroTech Center, 11th Floor
Brooklyn, New York 11201

Member Services

For more information, or if you have questions around care coordination, provider directory access, billing questions, or any other inquiries, please contact Member Services.

For Senior Whole Health NHC contact information, click here.

Senior Whole Health Medicare Complete Care (HMO D-SNP)     
Toll Free: (833) 671-0440
TTY: 711
8:00 a.m. - 8:00 p.m. local time, 7 days a week

Pharmacy Call Center

Toll Free: (888) 665-1328
TTY: 711
8:00 a.m. - 8:00 p.m. local time, 7 days a week


24/7 Nurse Advice Line

To speak to a nurse 24/7, please call (833) 671-0440 (TTY: 711).

 

Not a Senior Whole Health Member?

If you are not a Senior Whole Health member and would like additional information, please call:

Toll Free: (866) 665-3086
TTY/TDD: 711
8:00 a.m. - 8:00 p.m. local time, Monday – Saturday.

 

Behavioral Health Crisis Line

To reach Senior Whole Health’s behavioral health partner, Magellan Behavioral Health, please call 1-800-770-3084

 Service Area of New York

FL_MAP

The service areas covered by Senior Whole Health beginning January 1st, 2022:

Senior Whole Health of New York NHC (HMO D-SNP)

Bronx, Kings, Nassau, New York, Queens, and Westchester counties

Senior Whole Health Medicare Complete Care (HMO D-SNP)

Bronx, Kings, Nassau, New York, Queens, and Westchester counties