Contact Us

Senior Whole Health of New York
Attn: Member Services
15 MetroTech Center, 11th Floor
Brooklyn, New York 11201


Member Services

For more information, or if you have questions around care coordination, provider directory access, billing questions, or any other inquiries, please contact Member Services.

Toll Free: (833) 671-0440
TTY: 711
7 days a week, 8:00 a.m. to 8:00 p.m., local time
(Assistive technologies, including self-service and voicemail options, are available after regular business hours, on Saturdays and Sundays, and on holidays)

Molina Care Connections (Preventive Care Services)   
(844) 847-9954
Monday – Friday, 8:00 a.m. – 7:00 p.m. local time
Saturday, 8:00 a.m. – 5:00 p.m. local time

If you are not a Senior Whole Health member and would like additional information, please call

Toll Free: (877) 353-0188
TTY: 711
Monday to Saturday, 8:00 a.m. to 8:00 p.m., local time


Pharmacy Call Center

Toll Free: (800) 665-3086
TTY: 711
7 days a week, 8:00 a.m. to 8:00 p.m., local time


Nurse Advice Line

Toll Free: (877) 353-0185
TTY: 711
7 days a week, 24 hours a day


Service Area of New York

The service areas covered by Senior Whole Health Medicare Complete Care (HMO D-SNP) are:

Bronx, Kings, Nassau, New York, Orange, Queens, Richmond, Rockland, and Westchester counties