Contact Us

Senior Whole Health
15 MetroTech Center, 11th Floor
Brooklyn, New York 11201

 

Member Services

For more information, or if you have questions around care coordination, provider directory access, billing questions, or any other inquiries, please contact Member Services.

Toll Free: (833) 671-0440
TTY: 711
7 days a week, 8:00 a.m. to 8:00 p.m., local time
(Assistive technologies, including self-service and voicemail options, are available after regular business hours, on Saturdays and Sundays, and on holidays)

 

If you are not a Senior Whole Health member and would like additional information, please call

Toll Free: (877) 353-0188
TTY: 711
Monday to Saturday, 8:00 a.m. to 8:00 p.m., local time

 

Pharmacy Call Center

Toll Free: (888) 665-1328
TTY: 711
7 days a week, 8:00 a.m. to 8:00 p.m., local time

 

Nurse Advice Line

Toll Free: (877) 353-0185
TTY: 711
7 days a week, 24 hours a day

 

Service Area of New York

 

The service areas covered by Senior Whole Health of New York NHC (HMO D-SNP) are:

Bronx, Kings, Nassau, New York, Queens and Westchester counties

Service Area beginning January 1, 2023:

Bronx, Kings, Nassau, New York, Orange, Queens, Richmond, Rockland, and Westchester counties