Welcome to Molina Medicaid
Step 1Go through your New Member Welcome Kit we sent you in the mail and keep it in a safe place. Your New Member Welcome Kit contains plan, privacy, and language assistance information.
Step 2The Welcome Kit also has your Molina Medicaid Member Identification Card too. Please make sure your information on the card is correct. You may need to show your ID card when you receive physical care or go to the pharmacy. You may use your paper ID card that we sent you, or get your card electronically through the MyMolina.com member portal or the Molina Mobile app.
Review your Member Handbook. You can view or download the most recent Member Handbook online. Your Member Handbook gives you more details:
- About your plan
- About your benefits and what is covered
- How to get the services you need, including special health care needs
- How to contact us
- Your rights and responsibilities as a member
Step 4Call your primary care provider (PCP), also known as your personal doctor, to schedule your first appointment. This first meeting with your new doctor is important. It helps you get to know your doctor and is a time for you both to review your health status.
Your providerTo make sure you have a doctor, Molina Healthcare may have picked one for you and/or your family. We hope that you are pleased with your provider. If you would like to choose a new provider, visit Find a Provider or call Member Services.
- You may select a general or family doctor.
- You may also choose a pediatrician for your children.
Register for tools to control your health care: Molina Mobile and MyMolina.com. Whether you prefer a desktop portal or mobile app, or both, Molina’s got your covered.
- View, download and share your ID card with your doctor
- Change doctors
- Update contact info
- And more
Register for MyMolina.com! (MiMolina.com en Espanol). Prefer a desktop portal? Manage your health care online with MyMolina.com. It’s our easy-to-use web portal where you can manage your health care online. You can securely:
- Change your doctor
- Update your contact information
- Request a new ID card
- View your ID card
- View your service history
- Get alerts and links to health information
If you have any problem reading or understanding this or any Molina Healthcare information, call Member Services at (888) 483-0760. We can explain in English or in your primary language. You may request printed versions of these materials and they will be sent to you free of charge and within five business days. We may have it printed in other languages. You may ask for it in braille, large print, or audio. If you are hearing impaired, dial 711 for the Utah Relay Service.