New Members


Welcome to Molina Healthcare!

Thank you for choosing Molina Healthcare. We want to help you get the most out of your health plan. Let’s get you started!

Step 1: Review your Member Welcome Kit we sent you in the mail and keep it in a safe place. You can view the Quick Start Guide online (which is also included in the Welcome Kit).

Step 2: You will also receive your Member ID Card from us in the mail. Put it in your wallet and take it with you to your provider appointments. Make sure your primary care provider (PCP) is correct on your Member ID Card.

Step 3: Call your primary care provider (PCP), also known as your personal doctor to schedule your first appointment. This first meeting with your new doctor is important. It helps you get to know your doctor and is a time for you both to review your health status.

Your first checkup (PCP appointment) should be within 120 days (4 months) of the date you became a member or within timelines established by the American Academy of Pediatrics (AAP) for ages two and younger, whichever is less.

Your provider

To make sure you have a provider, Molina Healthcare may have picked one for you and/or your family. We hope that you are pleased with your provider.

  • If you would like to choose a new provider, visit Find A Provider .
  • You may select a general or family doctor.
  • You may also choose a pediatrician for your children.

Step 4: Register today for My Molina. It’s our easy-to-use web portal where you can manage your health care online.

    For more information, please call Member Services at (888) 898-7969, Monday - Friday, 8 a.m. to 5 p.m. EST (TTY: 711).