Molinalogo

Q. What is Redetermination and when am I supposed to do it?

A. The Michigan Department of Health and Human Services (MDHHS) must occasionally re-determine if you are eligible for Medicaid benefits. This is called Redetermination. The Redetermination process includes a full review of all areas that determine your eligibility for benefits. You may receive a request from your case worker. If you do, please complete the paperwork in a timely manner. Please call Member Services at (888) 898-7969, Monday - Friday, 8 a.m. to 5 p.m. EST if you have any questions.

Q. Where do I turn in my Redetermination paperwork?

A. Once you have completed your Redetermination paperwork, you must return it along with your proofs to your assigned MDHHS caseworker. Your Redetermination paperwork should be taken to your local MDHHS office or returned by mail to your local MDHHS office by the date listed on your Redetermination paperwork. Click here to find your local MDHHS office phone number. Make sure you have your ID number or case number before you call.

Q. Can I turn in my Redetermination paperwork online?

A. Yes, go to www.mibridges.michigan.gov/access/ to renew your benefits online and access your case. Contact your case worker if you need information regarding your case. Click here to find your local MDHHS office phone number in order to contact your caseworker. Make sure you have your ID number or case number before you call.

Q. What do I do if I want to submit my paperwork online, but I do not have Internet access from my home?

A. Contact your local library or your local MDHHS office regarding Internet access. Click here to find your local library address and phone number. Click here to find your local MDHHS office phone number. Reach out to your primary care physician (PCP) office to see if they have resources available.

Q. Who do I contact to get my “Redetermination” paperwork if I haven’t received it?

A. If you have not received your Redetermination paperwork you must contact your assigned MDHHS caseworker. Click here to find your local MDHHS office phone number in order to contact your caseworker. Make sure you have your ID number or case number before you call.

Q. What if I need assistance completing my “Redetermination” paperwork?

A. If you need assistance with your Redetermination paperwork please call your local MDHHS office for help. Click here to find your local MDHHS office phone number. Make sure you have your ID number or case number before you call. Molina Healthcare of Michigan Members can contact Member Services at (888) 898-7969, Monday –Friday, 8 a.m. to 5 p.m. for help with their Redetermination paperwork.

Q. What information do I need to fill out my “Redetermination” paperwork?

A. You will need the following information, in order to fill out your Redetermination paperwork, in addition to submitting copies of these documents “as they apply to your situation” as proofs to your local MDHHS caseworker:

• Your ID (driver's license)
• Social Security numbers for everyone in the household who is applying
• Income (current or date it stopped)
• Application or receipt of unemployment compensation benefits (UCB)
• Bank account statements, 401k and other investment account balances, investment accounts and trust funds
• Shelter expenses. This includes rent receipt, mortgage payment, property tax bill, home owner insurance, heat, electric, phone and water.
• Paid child support 
• Daycare expenses
• Medical or health insurance card
• Unpaid medical bills
• Shut-off notices for shelter, heat or utilities
• Alien/Immigration status
• Marriage Certificate
• Divorce Decree
• Paternity form
• Pregnancy, expected date of delivery and number of children expected

Q. How often do I need to fill out my “Redetermination” form?

A. You may receive a request from your case worker. If you do, please complete the paperwork in a timely manner. Please call Member Services at (888) 898-7969, Monday – Friday, 8 a.m. to 5 p.m. EST if you have any questions. If you have a life change, you are required to contact your local MDHHS caseworker to inform them of the change. Life changes include:

• Name change
• Address change
• Income change. This include pay rate, employer, hours worked per week if more than a 5 hour difference, if anyone stops getting Social Security, pension changes, child support changes, or any unearned income change more than $50 since the last reported change.
• Job starts, changes and stops
• Changes in the number of people living in your home. This includes having a new baby.
• Shelter expenses. This includes rent receipt, mortgage payment, property tax bill, home owner insurance, heat, electric, phone and water.
• Work Related Activities. You must report if anyone in your household participated in approved employment-related activities such as Work Participation program, High School completion, GED or College.
• Child Care or Disabled Adult Care. You must report any need for, or change in, child care or disabled adult.
• You should report such changes as buying, selling, giving away, transferring, or receiving any assets. This includes bank accounts, land, cars and other vehicles, boats, life insurance, investments, lawsuit settlements and any other property.
• Health insurance changes
• Medical expenses
• School attendance

Q: What if I no longer qualify for Medicaid Benefits?

A: If you no longer qualify for Medicaid, you can save on benefits like free annual exams and virtual care, as well as protect your health with a great network of local providers—all with a Molina Marketplace plan. Call 844-802-7472 to learn more.

If you are turning 65 or have certain disabilities, you may qualify for Medicare whether or not you are still eligible for Medicaid.  We offer Medicare Advantage plans which include all Original Medicare benefits and much more. If you currently are eligible or may become eligible for Medicare, call 866-403-8293, TTY/TDD: 711.  You can add on Molina Medicare even if you are still eligible for Medicaid.