Member Handbook
Your Member Handbook
Please read your Member Handbook. It also includes your "Certificate of Coverage and Disclosure Form" or your "COC". It tells you:
- About your health plan
- About your benefits and what is covered
- How to get the services you need, including special health care needs
- How to contact us
- Your rights and responsibilities as a member
Read your Member Handbook today
Medicaid Member Handbook and COC
Food Services
Molina Dental Services
Provider Directory
Provider Network Adequacy
Need your Member Handbook in a different language or format?
Call Member Services at (888) 898-7969, Monday - Friday, 8 a.m. to 5 p.m. EST (TTY: 711) to request a copy of the member handbook free of charge. You may ask for it in braille, large print or audio. If you are hearing or sight impaired, special help can be provided.
What if I need transportation?
If you need a ride to your appointments, Molina is here to help. Schedule a free ride to medical appointments. Please call Transportation Member Services 24 hours a day, 7 days a week at
(888) 898-7969 for more information and to schedule a ride or request mileage reimbursement. It is important to call 3 days in advance of your appointment to schedule a ride.