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Members

Contact Us

Doctor smiling

Molina Healthcare of Ohio

3000 Corporate Exchange Drive
Columbus, OH 43231

Phone Numbers

Member Services

Please call Member Services toll-free at (800) 642-4168 or TTY at (800) 750-0750 or 7-1-1 during our regular business hours: 7 a.m. - 7 p.m., Monday to Friday.

  • We have member service representatives who speak your language.
  • They can help answer your questions.
  • They can help answer questions you have about your Member Services Guide Handbook.
  • They can help answer questions about other member materials you may get.
  • We can help you if you have special medical needs.
  • If you are deaf or hard of hearing and you use a TTY system, you can still call Member Services. We can help you.

 

24-Hour Nurse Advice Line
(888) 275-8750 (English)
(866) 648-3537 (Spanish)
(866) 735-2929 (TTY)
(866) 833-4703 (TTY Spanish)

To Schedule Transportation
(866) 642-9279

Technical Support for MyMolina.com
(866) 449-6848

Fax Numbers

Main Fax: (888) 295-4761
Member Services Fax: (888) 295-4761

The Molina Healthcare office is closed on the following days:

New Year’s Day
Martin Luther King Jr. Holiday
Memorial Day Holiday
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Eve Day – Open 7 a.m. until Noon
Christmas Day
New Year’s Eve Day – Open 7a.m. until Noon

A holiday that falls on a Saturday is observed on the Friday before. A holiday that falls on a Sunday is observed the Monday after.

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This information is for Doctors and
Health Care Professionals only.

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