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Members

Transition of Care

We want to ensure a smooth transition into our managed care family

We know that a seamless transition, without interruption of care or services, is important to you. So it is important to us. Our care managers will assist you in accessing and coordinating the health care services your child needs.

  • We will coordinate with you and your provider to ensure that your care plan meets all of your individual needs.
  • You will receive all medically necessary health care services and benefits and additional supportive services through a family-centered model of care.
  • Your child will continue to receive all medically necessary prescription medications and durable medical equipment (DME).
  • We will ensure you are comfortable, confident and engaged with your child’s care plan.

24-Hour Nurse Advice Line

We understand that children with special health care needs may require immediate attention. Our registered nurses are available 24 hours a day to address your concerns and expedite resolutions. Learn more.

Additional Supportive Services

As a managed care plan, we act as a guide to navigate a complex health care system by establishing a relationship with your family and relationships with medical and additional supportive services. This allows us to coordinate easier access to care.

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This information is for Doctors and
Health Care Professionals only.

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