handbook

Your Member Handbook

Please read your child’s Member Handbook completely and keep it in a safe place where you can get to it quickly. It tells you:

  • About your child’s health plan.
  • About your child’s benefits and what is covered.
  • How to get your child the services he or she needs, including special health care needs.
  • How to contact us.
  • Your child’s rights and responsibilities as a member.

Read your Member Handbook today

Effective Jan. 1, 2018, there are changes to the way you appeal a decision Molina Healthcare made and the way you ask for a state hearing. Read more.

Ohio Medicaid Member Handbook
Ohio Medicaid Member Welcome Letter
Covered Services List

Healthchek (EPSDT) Insert
COVID-19 Testing & Vaccines

 

Need your Member Handbook in a different language or format?

Call Member Services at (800) 642-4168 or for hearing impaired TTY/Ohio Relay (800) 750-0750 or 7-1-1.

 

You may have to pay for services that are not covered. You may also have to pay for services from providers not part of our network. If the services were an emergency, you don’t have to pay. If you need help, call Member Services.